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Scott teaches us how to spot the worst “best” practices in our organizations using a technique she calls “squid eye”–the ability to see the “tells” or signs that we have fallen prey to disastrous behaviors by knowing what to look for
he got his first airplane ride in a rickety old biplane flown by a barn storming pilot from a cow pasture outside the little Nebraska town where he lived
He guided clients to where the largest heads were
Sometimes that suffering can overshadow everything and threaten to pull us under
Hyken shows how to design a strategy that leads both customers and employees through five distinct cultural phases – from "uncertainty" to "amazement
Eat That Frog!: 21 Great Ways to Stop Procrastinating and Get More Done in Less Time Adult & Continuing Education Scott teaches us how toISBN13: 9781576751985 ISBN10: 1576751988 Material Type: paperback